Module B: Quality Engineering

Course description

Technical quality as basic engineering discipline;

Quality concept and accompany fields (standardization, certification, etc.); 

Quality system management;

Total quality management (TQM) (techniques for solving problems and quality circle);

Procedures and basic tools for quality assurance (control charts, Quality Function Deployment QFD, Failure mode and effect analysis – FMEA, statistical process control – SPC, optimal experiment planning, etc.);

Quality and standardization (production, laboratory, service, environment, safety, health care, etc.);

Education, motivation and continuous training;

System reliability and maintenance;

Course is carried out on study programme

Elektrotehnika 2. stopnja

Objectives and competences

Aim of the course is to get acquainted with concrete knowledge on technical quality of product and services assurance and achievement on the basis of measurement and testing, processes supervision, tools for total quality management. Student is trained for solving problems with different modern principles and tools for total quality assurance. Candidate become aware of reliability elements and basics of system maintenance. Basic specifics, requirements and solutions for technical quality are presented on practical examples and problems. The final objective of the subject is to be directly involved in the real environment in the field of quality.

Learning and teaching methods

Lectures, exercises, seminar work, excursion

Intended learning outcomes

After successful completion of the course students should be able to:

  • explain basic concepts in the field of technical infrastructure, standardization, accreditation, European and national legislation, the creation of a standard, the purpose of the directives,
  • use all types of quality assurance standards by fields,
  • describe the work of auditors and certification bodies,
  • outline overall quality management, use of quality assurance tools, and methods such as QFD and FMEA,
  • evaluate quality and safety in the field of environment,
  • plan and perform concrete work in the field of testing, work for quality assurance and safety, preparation of optimal experiment,
  • prepare quality manual and implement a quality system.

Reference nosilca

DRNOVŠEK, Janko, BEGEŠ, Gaber. Tehniška kakovost : povzetek predavanj. Ljubljana: Fakulteta za elektrotehniko, Laboratorij za metrologijo in kakovost, 2012. 253 str.

2. DRNOVŠEK, Janko, BEGEŠ, Gaber. Tehniška kakovost : laboratorijski praktikum. Ljubljana: Fakulteta za elektrotehniko, Laboratorij za metrologijo in kakovost, 2012. IV, 52 str..

3. BATAGELJ, Valentin, ŽUŽEK, Vincencij, DRNOVŠEK, Janko, BOJKOVSKI, Jovan. A numerical and experimental investigation of the heat losses in thermometric fixed-point cells. International journal of heat and mass transfer, ISSN 0017-9310. [Print ed.], Jun. 2015, vol. 85, str. 321-335.

4. BEGUŠ, Samo, BEGEŠ, Gaber, DRNOVŠEK, Janko, HUDOKLIN, Domen. A novel NIR laser-based sensor for measuring the surface moisture in polymers. Sensors and actuators. A, Physical, ISSN 0924-4247, Jan. 2015, vol. 221, str. 53-59.

5. BEGEŠ, Gaber, DRNOVŠEK, Janko, OGOREVC, Jaka, BOJKOVSKI, Jovan. Influence of different temperature sensors on measuring energy efficiency and heating-up time of hobs. V: TEMPMEKO 2013 special issue 3 : selected papers of the 12th International Symposium on Temperature, Humidity, Moisture and Thermal Measurements in Industry and Science, (International journal of thermophysics, ISSN 0195-928X, vol. 36, no. 2/3, Mar. 2015). New York: Plenum Press, 2015, str. 493-507.

Study materials

  2. Drnovšek, J.; Pušnik, I.; Bojkovski, J.; Begeš, G.; Kakovost sistemov. Ljubljana: Fakulteta za elektrotehniko 2007
  3. Pond, R.J.: Fundamentals od Statistical Quality Control. New York: Macmillan College Publishing Company 1994
  4. Montgomery, D.C.: Introduction to Statistical Quality Control. izdaja. New York: John Wiley & Sons Inc. 2001
  5. O`Connor, P.D.T.: Practical Reliability Engineering. 4. izdaja. New York: John Wiley & Sons Inc. 2002
  6. Feigenbaum, A.V.: Total Quality Control. 3. pregl. jubilejna izdaja. New York: McGraw-Hill, Inc. 1991
  7. Robin E. Mcdermott, Raymond J. Mikulak, Michael R. Beauregard: The Basic of FMEA. Portland, USA
  8. John Terninko: Step-by Step QFD. Boca Raton, Florida, St. Lucie Press 1997
  9. Lou Chen: Quality Function Deployment, Addison Wesley Longman, 1995
  10. A.J.Marlow: Quality control for Technical Documentation, Amazon, 2005
  11. QualSoft: Busines Improvement Software, Birmingham, 2000
  12. Yoi Akao: QFD, Portland, Oregon, Productivity Press, 2000
  13. VIM – International Vocabulary of Terms in Legal Metrology (OIML, 2000)
  14. Slovenski inštitut za standardizacijo: SIST EN 45020 – Standardizacija in z njo povezane dejavnosti – Splošni slovar, 2007

Bodi na tekočem

Univerza v Ljubljani, Fakulteta za elektrotehniko, Tržaška cesta 25, 1000 Ljubljana

E: T:  01 4768 411